Which of the following metrics can effectively evaluate crew performance?

The ability to evaluate crew performance effectively hinges on metrics that capture the outcomes of the team’s work rather than distractions or informal interactions. Productivity rates and quality of work provide a direct measure of how well a crew is performing in their assigned tasks.

Productivity rates offer insights into how efficiently crew members are working—how much work they complete within a set timeframe—while quality of work assesses the standards and effectiveness of the output. Together, these metrics contribute to understanding the crew's effectiveness in achieving their goals and meeting project requirements.

In contrast, metrics like snack breaks taken, team member popularity, and time spent in meetings might indicate aspects of crew dynamics or work environment, but they do not provide a clear measure of performance related to task completion and quality. Therefore, focusing on productivity and quality aligns more directly with assessing the crew’s overall success and operational efficiency.